Oxford Brookes University

Oxford Brookes University has evolved from a small arts school in borrowed teaching rooms to become one of the UK’s top modern universities. To fully engage the university’s community of graduates across the world, their alumni relations team realised they needed to streamline how they capture, store, and apply alumni information by modernising their database and reimagining their processes. The challenges seemed overwhelming—until their Blackbaud Customer Success manager joined them on their journey.