blackbaud managed services
Streamline Operations with Expert Assistance
Are you struggling with stretched resources or challenges that are affecting your operations?
Extend Your Team
Minimise risk by bringing in experts
A Personal Experience
Tailored engagement to suit your budget and priorities
Timely Assistance
Pre-budgeted support you can count on
Keep your organisation running smoothly with a proven managed services partner.
Focus on what matters to you and leave the rest to us.
Blackbaud Managed Services deliver results through a long-term partnership; our team becomes part of your team, leaving your staff free to focus on critical objectives.
- Enhance efficiency: We partner with you to review, refine and guide you to success
- Get reliable outcomes: Outsource complex tasks to a Blackbaud expert for results you can depend on
- Consistent team support: Provide stability for your team through staff turnover and capacity gaps
Optimise your systems and retain more revenue.
In an industry of high staff turnover, reduce the risk to your organisation by investing in a team of experts.
- Resource management: Avoid costly hiring processes by investing in a resource replacement engagement
- Maximise system usage: Improve adoption and efficiency with pre-budgeted access to product experts
- Revenue retention: Take timely action on key revenue insights from your data
- Preferential rates: Access preferential rates over a longer-term commitment/investment without the stress of frequently reapplying for funds
- Professional growth: Identify areas for improvement in your team through regular collaboration with our specialists
Tailored assistance for your needs
Our Managed Services offerings are tailored to your specific needs and budget. Explore pre-packaged engagements we offer, including:
End of Financial Year Support
Transform your end of financial year processes, reduce your team’s stress, and leverage the Blackbaud Professional Services team to provide the expert guidance and get the outcomes you need at this critical time of year.
- Receipting: Issue tax receipts quickly, accurately and with confidence
- Financial Reporting: Finalise your reconciliation and reports for the year
- Set up for Success: Create new funds, appeals, and reports for the year to come
Gift Management
Gain a deeper understanding of your donor base, retain revenue by promptly acting on key insights, and free up your team’s time to focus on strategic advancements.
- Regular Giving: We handle the back-office tasks
- Receipting: Send the right message at the right time
- Reporting: Let your data guide your next move
Database Admin
Take the opportunity to review, refine and leverage recommendations from our specialists as they support you through complex data work and hygiene processes.
- Data Health: Duplicate resolution, configuration tune up and more
- Appeal Support: Segment your data and target audiences with confidence
- Complex Tasks: Queries, reports and extracts
Staff Augmentation
Our experts are ready to step in and support you, whether it’s covering extended leave or an unexpected staff departure.
- Hit the Ground Running: Our specialists know your solution
- Less Stress; More Support: Add our team to yours
- Access the Experts: Share knowledge, promote growth
Managed Services for Blackbaud Raiser’s Edge NXT – A Lookbook
Explore this lookbook to see how nonprofits and universities have benefitted from using Blackbaud Managed Services for one of our most popular fundraising CRM solutions, Blackbaud Raiser’s Edge NXT.
Proven Expertise
Our experts have deep product knowledge to help you maximise your Blackbaud solutions and empower your team.
Powerful and Purpose-Built
Every Blackbaud solution is designed to help you unleash your potential, reach your goals, and advance your cause.
The Support You Need
You can count on our dedicated team to be there when you need us, from implementation to continued learning and beyond.
Ready to connect with an expert?
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