Contact Us
Asia-Pacific
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Blackbaud – Asia Pacific |
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Sales (email) |
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Web |
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Customer Support |
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Customer Support |
Chat Now or Click here to view your existing cases on Case Central |
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Website and Login Help |
Questions about Blackbaud ID, Blackbaud.com log in, Support access or website issues? Chat Now |
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Phone |
+61 2 8918 1200, option 1 (Phone Tree) |
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Check Status of Solutions |
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Hours of operation |
Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT |
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Data Rights |
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Peer-To-Peer Support |
For specific peer-to-peer support, please contact nfp-au@justgiving.com |
US
| World Headquarters | |
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| Charleston, South Carolina | 65 Fairchild Street Charleston, SC 29492 Phone: 1.800.443.9441, toll-free |
| Products and Services | |
| Phone | 1.800.443.9441 |
| Fax | 1.843.216.6111 |
| Request information about Blackbaud’s Solutions. | Chat with us |
| Request information about Blackbaud’s Conference, bbcon® | conference@blackbaud.com |
| Contact Customer Service about Billing | 1.800.468.8996 option 4, sub-option 2 Billing FAQs |
| Customer Support | |
| Customer Support | Chat Now or Click here to view your existing cases on Case Central |
| Phone | Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
| If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance. | |
| If you are a parent using Blackbaud Tuition Management, please call 888-868-8828 for assistance (Phone Directory). | |
| Check Status of Solutions | Blackbaud Status Page |
| Hours of Operation |
Our Support associates are available Monday through Friday 8:30 a.m. through 6:00 p.m. ET, excluding holidays |
| Data Rights | View here |
| Training | |
| Request information for Blackbaud University training options | Email traininghelp@blackbaud.com or chat with us.
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| Blackbaud Forms | |
| Phone | 1.866.422.3676 |
| Fax | 1.866.262.9590 |
| Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards | forms@blackbaud.com |
| Website feedback | |
| Submit feedback about our website | Take our website survey |
| Review our privacy policy | |
Europe
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Blackbaud – Europe |
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Address |
Blackbaud/EVERFI, Workspace |
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Sales |
solutions@blackbaud.co.uk |
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Web |
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Customer Support |
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Customer Support |
Chat Now or Click here to view your existing cases on Case Central |
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Phone |
+44 (0) 203 932 1600 (Press 1 for Support) View all Phone Tree options |
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Check Status of Solutions |
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Hours of Operation |
Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays |
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Data Rights |
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Canada
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Blackbaud – Canada |
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Phone and Fax |
1.800.443.9441, Sales |
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1.843.216.6111, Fax |
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Sales |
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Customer Support |
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Customer Support |
Chat Now or Click here to view your existing cases on Case Central |
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Phone |
Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
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Reeher: 651.313.6000, option 2 |
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If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance. |
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Check Status of Solutions |
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Hours of operation |
Our Support associates are available Monday through Friday 8:30 a.m. through 6:00 p.m. ET, excluding holidays |
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Data Rights |
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